The COVID-19 pandemic has impacted all sectors of Hawaii’s tourism industry. Airlines bringing visitors from the U.S. mainland to the four main Hawaiian Islands are among the hardest hit sectors. Please join us for our conversation with four of these carriers to discuss topics such as the impacts and opportunities of the pandemic; what their networks look like post-pandemic – new routes and connectivity opportunities for passengers; how they continue to maintain the new health and safety enhancements that were implemented during the pandemic; and any questions or topics you bring to the panel.
Moderator: Jeffery Eslinger, Hawaii Visitors & Convention Bureau (HVCB), Senior Director, Hawaii Market Insights
|Jeffrey Eslinger joined the Hawai‘i Visitors and Convention Bureau in 2018 as senior director of market insights, responsible for analyzing trends impacting tourism in Hawaii as well as all HVCB programs that support marketing, MCI, travel trade and membership efforts. Eslinger has over 20 years of destination research and tourism marketing experience. Prior to joining HVCB, he served as senior director of client insights with DK Shifflet. Prior to DK Shifflet, he was the manager, customer insights and research at US Airways and director, market research at Northstar Travel Media. Eslinger earned a bachelor’s degree in communications from the University of Dayton.|
|Ernie Young is Director of Hawaii for United Airlines. Ernie joined United in 2016 as Senior Manager of Station Operations at Newark Liberty International Airport, United’s NYC Metro hub with a high market exposure to business and international travel. Prior to joining United, Ernie managed operational risk at Goldman Sachs in New York City. Before Wall Street, Ernie was moved by the attacks on 9/11 and served in the Global War on Terror as an Army officer, leading troops in both Iraq and Afghanistan. Ernie earned his Bachelor of Science from the United States Military Academy at West Point.|
|Kelly Knox started her career at Southwest Airlines in 2011 after graduating from Florida State University with a Bachelor’s degree in Marketing. She joined Southwest as an intern on the Community Affairs & Grassroots team and was hired fulltime to work in Customer Relations and soon after was promoted to Team Leader. In March of 2015, Kelly returned to her roots as the Community Affairs & Grassroots Team where she was responsible for managing Southwest’s grassroots outreach programs. In her current role as West Coast Outreach Lead, Kelly champions community causes in California, Hawaii, Oregon, Washington, Idaho, Montana and Nevada.|
|Leimomi “Momi” Hall is the Director of Sales, North America for Hawaiian Airlines. Her career at Hawaiian Airlines started 35 years ago when the airline inaugurated service between 4 US Mainland cities and Hawaii. A leisure industry veteran, Momi was born and raised on Oahu and currently resides in San Francisco. Proud to Be Hawaiian, Momi is excited to share all the airline has to offer and the Aloha in everything we do!|
|Daniel Chun is director of sales, community and public relations for Alaska Airlines. He leads the airline’s sales, marketing, public affairs and community outreach efforts throughout the state of Hawaii. Daniel has two decades of experience in Hawaii’s tourism industry, starting at the Hawaii Visitors and Convention Bureau, and then serving as the special assistant to the State of Hawaii’s governor appointed tourism liaison. Daniel is a member of the Hawaii Tourism Authority Board of Directors and a graduate of the University of Hawaii school of Travel Industry Management.|
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